What to expect · HVAC filter replacement
HVAC filter replacement: what done looks like.
Every reachable return and furnace filter swapped for the customer's new one, arrow toward the unit, date on the edge, old ones bagged, sizes noted.
The standard
This page is the same one the crew is trained on.
Every crew member reads a guide for hvac filter replacement, passes a test on it, and ticks a checklist on their phone while they work. Our team reviews their before and after photos against this standard before your card is charged. Here it is, so you can hold us to it.
Done means
- Arrows all point the right way.
- Dates written.
- Sizes listed in the notes.
- The crew's checklist
- Old filter out and bagged
- New filter in with the airflow arrow toward the unit
- Date written on the filter edge
- Cover or grille closed as found
- Size noted for next time
- Not part of this job
- buying filters, attic or crawlspace units, anything behind a panel that needs tools, thermostat changes.
- Typical time
- About 20 min for a typical visit
In pictures
Not good, and good.
In each picture the left side is what our team sends back, and the right side is what you should see when the crew leaves.
How the day goes, step by step, is on the hvac filter replacement service page; this page is the standard the crew is held to.
Before we arrive
What you have ready.
- New filters, one per return, in the right size. The size is printed on the frame of the old filter; a photo of each before you shop saves a trip.
- Filters set out before the visit, and any return behind furniture pointed out.
- An adult who lives there home for the whole visit.
- Pets in another room.
- A clear path to each area on the list.
The crew brings: A marker to date each new filter and a bag for the old ones.
- Reminders
- This list is on your booking page, in your booking email, and in a note the day before the visit.
- Crew age
- 18 and over, ID verified, background-checked.
- Weather
- Indoor visits aren't affected by weather. If roads are bad enough that the crew can't get there safely, we'll email you and move it.
- Something not ready?
- Reply to any of our emails and we'll move the visit. Nothing is charged until the job is done.
That's the whole standard.
No fine print. If what you see doesn't match this page, say so within 24 hours and our team sends the crew back, adjusts the price or refunds.
Seasons is new. We expect most jobs to be claimed by a local crew member within a day or two of booking and to happen as planned, but some won't be. Some don't: nobody claims the job, weather stops it, or the crew member who claimed it gets sick, and another crew member may not be free to pick it up. When that happens we email you, nothing is charged, and you can rebook in one click or walk away. We'd rather say that plainly than promise what a small crew can't.
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